Terms of Service and Privacy Policy

1. Service Agreement
We provide mobile detailing services at the customer’s preferred location in Forney Tx or surrounding areas.
While we strive to meet appointment times, delays may occur due to traffic, weather, or unforeseen circumstances. We will notify you as soon as possible in such cases.
 
2. Payment Terms
Payment is due in full upon completion of services unless otherwise agreed.

3. Cancellations and Rescheduling
Cancellations or rescheduling must be made at least 24 hours in advance.
Cancellations within 24 hours may incur a [insert percentage or flat rate] fee.
No-shows without notice will be subject to the full service fee.
 
4. Satisfaction Guarantee
We are committed to your satisfaction. If you are not satisfied with the service, please notify us within 24 hours. We will make reasonable efforts to address your concerns.
Refunds are issued at our discretion and may be partial or full depending on the situation.
 
5. Liability Disclaimer
We take great care while detailing your vehicle. However, we are not responsible for:

Pre-existing damage, scratches, or defects.
Damage caused by faulty components or aftermarket modifications.
Personal items left in the vehicle during service.
Customers should remove all valuables before the appointment.
 
6. Water and Power Usage
We may require access to water and electricity at the service location. If these are unavailable, please notify us in advance so we can make arrangements.
A small fee may apply if we need to use our own water or power supply.
 
7. Inclement Weather Policy
If weather conditions prevent us from safely or effectively performing services, we will reschedule the appointment at no additional cost.
 
8. Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

8.1 Information We Collect
We may collect the following information:

Name, phone number, email address, and home address.
Vehicle details required for booking and service purposes.
Payment information (processed securely through third-party payment providers).
8.2 How We Use Your Information
We use the information collected to:

Schedule and confirm appointments.
Communicate with you regarding your service.
Improve our services and customer experience.
8.3 Data Protection and Security
We implement industry-standard security measures to protect your personal data.
Payment information is handled securely by our payment processor and is not stored on our servers.
8.4 Sharing Your Information
We do not sell, trade, or share your information with third parties, except as required to fulfill your service (e.g., payment processing) or comply with legal obligations.
8.5 Your Rights and Choices
You have the right to request access, updates, or deletion of your personal data.
If you wish to make any changes or have concerns about your data, please contact us.
 
9. Changes to Terms and Privacy Policy
We reserve the right to update these terms and our privacy policy at any time. Any changes will be posted on our website and will become effective immediately.
 
10. Contact Us
If you have any questions or concerns about our Terms of Service or Privacy Policy, please contact us at:

Email: InfusionMobileDetailing.com
Phone: 4693074917